
Frequently Asked Questions
Things we get asked a lot
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What services do you offer? mowing, edging, trimming, weeding, leaf removal.
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What areas do you service? (Melbourne Inner CBD)
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How do I get a quote?
- Schedule a Service or call to request an estimate.
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What are your payment methods? * cash, credit card, eftpos.
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Do you offer any discounts? (See the introductory offer).
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How often do you typically mow lawns? The frequency can be customized depending on your needs.
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What if it rains on my scheduled mowing day?
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A: We will reschedule your service for the next available day with favorable weather conditions. We will communicate any scheduling changes.
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Do I need to be home for the service?
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A: No, you do not need to be home. We just need clear access to your yard.
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What type of equipment do you use? (mowers, trimmers, blowers).
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How do you determine your pricing? * Factors that include pricing e.g. lawn size, property features, service frequency).
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Do you offer contracts? We provide a service agreement and ongoing subscriptions for recurring work.
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What is your cancellation policy? We will reschedule your appointment for another time that is convenient.
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What is your subscription lawn care service?
- A: Our subscription service provides consistent, hassle-free lawn maintenance over 1-3 months. We take care of your lawn so you don't have to worry about scheduling or remembering appointments.
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Q: How does the subscription work?
- A: You sign up for a 1-3 month subscription, and we schedule regular visits to maintain your lawn. We handle all the details, so you can enjoy a beautiful yard year-round.
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Q: What services are included in the subscription?
- A: Our subscription typically includes regular mowing, edging, whipper snipping, seasonal leaf management. Specific services may vary depending on the subscription plan.
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Q: How often will you visit my property?
- A: We will visit your property [Frequency, e.g., weekly, bi-weekly, monthly] depending on the time of year and the needs of your lawn.
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Q: Can I customize my subscription?
- A: Yes, we offer customizable subscription plans to meet your specific needs. Contact us to discuss your requirements.
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Q: What are the benefits of a subscription service?
- A: Benefits include consistent lawn care, predictable costs, no need for scheduling, and a consistently beautiful yard. It saves you time and stress!
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Q: How do I sign up for a subscription?
- A: You can sign up through our website by contacting us directly.
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Q: How do I pay for the subscription?
- A: We offer [Payment methods, e.g., monthly, quarterly, annual] payment options. Payments can be made electronically.
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Q: Can I cancel my subscription?
- A: Yes, you can cancel your subscription with [Cancellation policy, e.g., 30 days' notice]. Please refer to our terms and conditions for details when you sign our service agreement.
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Q: What happens if I need extra services?
- A: We offer additional services that can be added to your subscription. Contact us to discuss your needs.
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Q: What if I have a problem with my service?
- A: Please contact us immediately, and we will address any issues promptly. Your satisfaction is our priority.
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Q: What happens during winter months?
- A: We adjust our services based on seasonal needs. During winter months, we may focus on leaf removal, winter pruning, or other necessary tasks.
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Q: Do you offer any discounts for long term subscriptions?
- A: Yes we do, we offer discounts for introductory sign up subscriptions.
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Q: Do i need to provide my own equipment?
- A: No, we bring all of our own professional equipment.
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Q: How often should I have my lawn mowed?
- A: The frequency depends on the season and grass type. We can recommend a schedule based on your lawn's needs.
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Q: Do you bag the grass clippings?
- A: We can either bag or mulch the clippings, depending on your preference. Please let us know your preference when scheduling.
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Q: Do you sharpen your mower blades regularly?
- A: Yes, we maintain sharp blades for a clean and healthy cut.
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Q: What is the best height to cut my lawn?
- A: The ideal cutting height varies by grass type. We will adjust the mower height accordingly.
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Q: What does your leaf management service include?
- A: Our service includes raking, blowing, and removal of leaves from your yard.
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Q: Do you remove the leaves from my property?
- A: Yes, we remove all collected leaves from your property.
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Q: When is the best time to schedule leaf removal?
- A: It's best to schedule leaf removal regularly during the Autumn season to prevent buildup.
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Q: Do you also clean gutters?
- No, we do not provide gutter cleaning services at this time. We may arrange another contractor for a fee.
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Q: What areas do you whipper snip?
- A: We whipper snip along fences, walkways, garden beds, and other hard-to-reach areas.
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Q: Do you remove the weeds you whipper snip?
- A: Yes, we clean up the debris created by whipper snipping.
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Q: How often should I have my edges whipper snipped?
- A: We recommend whipper snipping regularly to maintain clean edges.
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Q: Does whipper snipping damage my fence or other landscaping?
- A: We take precautions to avoid damage to your property. Our team is trained to provide precise and careful service.
Still not sure? We'd love to hear from you
Click the button to fill out a form or give us a call to for a free estimate.