Pelle Rattur trading as Tools of the trade ABN 21 944 323 980 is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian InformationCommissioner at <https://www.oaic.gov.au/>.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including correspondence, by telephone by email, via our website www.pellerattur.com.au and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained

• For a secondary purpose that is directly related to the primary purpose

• With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and

• Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Pelle Rattur trading as Tools of the trade ABN 21 944 323 980 will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We  will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy.Please contact us at:

ABN 21 944 323 980

PO Box 740

Williamstown

VIC 3016

Or click below to use our contact page.

Website Terms and Conditions

1. Acceptance of Terms

By accessing and using Pelle Rattur.com.au (the "Website"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use this Website.

2. Use of the Website

• You agree to use the Website for lawful purposes only.

• You must not attempt to disrupt or interfere with the operation of the Website.

• You are responsible for ensuring that your use of the Website complies with all applicable laws and regulations.

• You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without express written permission from Pelle Rattur.

3. Intellectual Property

• All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Pelle Rattur or its licensors and is protected by Australian and international copyright laws.

• All images generated with AI language platforms are within terms.

• You may not use any content from this Website without the express written permission of Pelle Rattur.

4. Disclaimer of Warranties

• This Website is provided on an "as is" and "as available" basis.

• Pelle Rattur makes no warranties, express or implied, regarding the operation of the Website or the information, content, materials, or products included on this Website.

• Pelle Rattur does not warrant that the Website will be uninterrupted or error-free.

5. Limitation of Liability

• Pelle Rattur will not be liable for any damages of any kind arising from the use of this Website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

• Specifically, Pelle Rattur is not liable for any damages caused by computer viruses or other harmfull components.

• This limitation of liability applies even if Pelle Rattur has been advised of the possibility of such damages.

6. Links to Third-Party Websites

• This Website may contain links to third-party websites. These links are provided for your convenience only.

• Pelle Rattur does not endorse or control the content of these websites and is not responsible for their content or accuracy.

7. Governing Law

• These Terms and Conditions will be governed by and construed in accordance with the laws of Australia specifically Victoria.

• Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Australia,specifically Victoria.

8. Changes to Terms and Conditions

• Pelle Rattur reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page.

• Your continued use of the website after any changes are posted constitutes acceptance of those changes.

9. Contact Information

• If you have any questions about these Terms and Conditions, please contact Pelle Rattur through the contact information provided on the website.

Cookie Policy

1. Introduction

This Cookie Policy explains how PelleRattur.com.au (the "Website") uses cookies and similar technologies to provide, personalize, and improve our services.

2. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.  

3. How We Use Cookies

We use cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the operation of the Website. They enable you to navigate the site and use its features.  

• Analytics Cookies: We use these cookies to collect information about how visitors use our Website. This helps us understand how our Website is performing and how we can improve it. For example, we may track which pages are most popular and how long visitors stay on the site.  

• Functionality Cookies: These cookies allow the Website to remember choices you make (such as your language preference) and provide enhanced, more personal features.  

• Marketing/Targeting Cookies: We may use these cookies to deliver targeted advertisements based on your browsing activity.

4. Third-Party Cookies

We may use third-party services, such as Google Analytics, which may place cookies on your device. These third-party cookies are subject to the respective privacy policies of those third parties.  

5. Managing Cookies

• You can control and manage cookies in your browser settings. You can usually choose to accept, reject, or delete cookies.

• Please note that disabling cookies may affect the functionality of the Website.

• Most browsers allow you to see what cookies you have and delete them either individually or delete all of them.

• To find out how to manage cookies on popular browsers, look in your browsers help section.

6. Changes to this Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page.  

7. Contact Information

If you have any questions about this Cookie Policy, please contact us through the contact information provided on our Website.

Important Legal Disclaimer:

Seek your own legal advice

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